This Advanced EHWH Training focuses on delivering a quality installation and positive customer experience with EHWHs by breaking down installation practices that differ from standard electric tanks. We offer these manufacturer specific Advanced Trainings for A. O. Smith, Bradford White and Rheem products. High customer satisfaction is for essential for customer referrals and just as importantly, avoiding callbacks. The technical information provided in this course will help you make sure your EHWH installations are done right the first time.
This course builds off the material in our EHWH Technology Overview & Customer Solutions Training, though participants are not required to take these trainings in any particular order. In addition to meeting code requirements the class will cover: Sizing to maximize savings, workarounds for homes with uncontrolled recirculation pumps, understanding the various modes of operation and their effect on hot water delivery, easy methods to estimate energy savings, solutions for installations in small spaces, on-board diagnostics for help with troubleshooting, Wi-Fi connectivity and apps for customers that can’t get enough high tech, and when EHWHs are NOT a good fit.
This course is good for 2 Continuing Education Units for Oregon Construction Contractor’s Board, Oregon Building Codes Division or Washington State Department of Labor & Industries.