Webinar – Navigating the Heat Pump Jungle: Ensuring Quality Installations That Deliver

Navigating the Heat Pump Jungle: Ensuring Quality Installations That Deliver

July 30 , 1:00 PM2:00 PM EDT

As heat pump adoption continues to accelerate, success depends on far more than simply replacing equipment. Improper sizing, poor airflow, duct deficiencies, inadequate building envelope improvements, and improper commissioning can undermine comfort, efficiency, utility savings, and electrification goals. This webinar presents a building science framework for evaluating heat pump readiness and delivering high-performing installations. Participants will learn how load calculations, airflow verification, duct performance, insulation, air sealing, ventilation, electrical readiness, and quality assurance all work together to ensure successful projects. Whether you’re a utility program administrator, contractor, or energy efficiency professional, you’ll leave with practical strategies to improve installation quality, increase customer satisfaction, and maximize long-term program outcomes.

Attendees will learn how to:

  • Identify the key building science factors—including load calculations, airflow, duct performance, building envelope, ventilation, and electrical readiness—that influence successful heat pump installations.
  • Evaluate a home’s heat pump readiness by assessing equipment sizing, airflow, duct systems, insulation, air sealing, commissioning, and quality assurance practices.
  • Apply building science best practices to improve heat pump installation quality, enhance occupant comfort and energy performance, and support long-term electrification and utility program goals.

 

Speakers

Brynn Cooksey Sr., CEM, CMS

Webinar – Deliver High Performance Heat Pump Retrofits

Deliver High Performance Heat Pump Retrofits

Thursday, June 4, 202610:00 AM to 11:00 AM

PRESENTED BY
David Richardson, VP of Training | National Comfort Institute

Heat pumps are receiving more attention from our industry and homeowners than ever before. And unless you have a plan for how to retrofit this equipment into existing homes, the results may disappoint you. In this session, David Richardson will layout a blueprint for how you can add High Performance Heat Pump Retrofits to your product offerings and avoid the most common pitfalls.

The following subjects will be covered in this session:

  • What an Olympic shooter can teach us about heat pumps
  • Aiming at the right targets and how to know if you miss them
  • High-Performance Heat Pump Retrofits – What, Why, and How
  • Testing, Design, Installation, and Verification – HP Retrofit Pillars
  • Five Tips to Deliver High-Performance Heat Pump Retrofits
  • Next Steps

WHAT YOU WILL LEARN

  • Strengthen your confidence in creating a retrofit heat pump scope of work
  • A process to add High Performance Heat Pump Retrofits to your product offerings
  • Identify and avoid the most common pitfalls to high-performing heat pump retrofits

AUDIENCE

Anyone who wants to learn more about heat pump retrofits done the right way:

  • Owners
  • Managers
  • Salespeople
  • Comfort Consultants

ABOUT THE PRESENTER

David joined National Comfort Institute full time in 2010 as a curriculum developer and trainer. In this role, he develops and teaches practical, real-world training focused on the HVAC and Home Performance industries. He has been involved in Performance-based contracting since 2001. This experience allowed him the opportunity to diagnose and correct many HVAC and Home Performance issues over the past decade. In addition, David writes monthly columns for various industry publications to help increase awareness on the importance of performance testing. David is a regular presenter at many industry conferences working to spread the message of Performance-based contracting. Besides holding all NCI certifications, David has held certifications as a HERS rater, BPI building analyst, and is a BPI field and written exam proctor.

Webinar – Tri-Mode Heat Pumps

NEEA Product Council

Tuesday, June 16, 10:30 AM

Tri-Mode Heat Pumps

The tri-mode heat pump is a new type of residential heat pump solution that can provide space heating and cooling and domestic water heating from a single outdoor unit feeding multiple indoor units. The goal of this study was to understand the current market landscape for tri-mode heat pumps and how they compare to standard air source heat pumps and heat pump water heaters, as well as standard fossil fuel systems and split air conditioning systems.

Presenters: Christopher Dymond, NEEA and Parker Wall, TRC Companies

Webinar – Heat Pump 101 Workshop

  • Heat pump fundamentals
  • Key technology differences (e.g., ductless vs. ducted systems)
  • Challenges, considerations, and applications across the region
  • Technical basics relevant for program managers, decision makers, and policy maker

 

9:30 AM – 11:30 AM
Webinar

Bend, OR – Essential Practices for Central and Ductless Heat Pump Installations

Course Description: Essential Practices for Central and Ductless Heat Pump Installations

Heat pumps have proven to be an effective comfort solution for homes in Bend and the Central Oregon region – from central systems serving the entire home to single-zone ductless units, but only when designed and installed properly. This interactive class will focus on real-world installation practices that lead to satisfied customers, efficient operation, and long system life. Participants will also get hands-on experience using Bluetooth tools to assess system airflow and ductwork performance. This training is designed for contractors, HVAC installers and technicians, energy efficiency professionals, and other residential construction trades professionals serving Bend and the surrounding communities.

 

 Course Details:

Schedule: Every day, starting on 06/03/26 and ending on 06/03/26
Times: 08:30am-12:00pm PDT
Class Price : $0.00

Additional Course Information

Come prepared with questions related to heat pump installation. Lunch will be provided at the end of the training. You can take it with you or stay and network. What you will learn: the right system size based on the home’s layout, heating and cooling load, and distribution system (ducted or ductless); site and install outdoor units properly to avoid noise complaints, drainage issues, and service challenges; prepare the installation to support system longevity and meet manufacturer requirements; ensure proper airflow and distribution, including duct system for central systems and effective indoor unit placement for ductless systems; verify system performance, including airflow, refrigerant charge, and system controls; provide practical tips for educating homeowners on system operation and maintenance to maximize comfort, efficiency, and equipment life.

 

 

Facility Detail

COCC Cascades Hall
CAS 104
2600 NW College Way
Bend, OR 97703

Webinar – Deliver High Performance Heat Pump Retrofits

Deliver High Performance Heat Pump Retrofits

Heat pumps are receiving more attention from our industry and homeowners than ever before. And unless you have a plan for how to retrofit this equipment into existing homes, the results may disappoint you. In this session, David Richardson will layout a blueprint for how you can add High Performance Heat Pump Retrofits to your product offerings and avoid the most common pitfalls.

The following subjects will be covered in this session:

  • What an Olympic shooter can teach us about heat pumps
  • Aiming at the right targets and how to know if you miss them
  • High-Performance Heat Pump Retrofits – What, Why, and How
  • Testing, Design, Installation, and Verification – HP Retrofit Pillars
  • Five Tips to Deliver High-Performance Heat Pump Retrofits
  • Next Steps

WHAT YOU WILL LEARN

  • Strengthen your confidence in creating a retrofit heat pump scope of work
  • A process to add High Performance Heat Pump Retrofits to your product offerings
  • Identify and avoid the most common pitfalls to high-performing heat pump retrofits

AUDIENCE

Anyone who wants to learn more about heat pump retrofits done the right way:

  • Owners
  • Managers
  • Salespeople
  • Comfort Consultants

ABOUT THE PRESENTER

David joined National Comfort Institute full time in 2010 as a curriculum developer and trainer. In this role, he develops and teaches practical, real-world training focused on the HVAC and Home Performance industries. He has been involved in Performance-based contracting since 2001. This experience allowed him the opportunity to diagnose and correct many HVAC and Home Performance issues over the past decade. In addition, David writes monthly columns for various industry publications to help increase awareness on the importance of performance testing. David is a regular presenter at many industry conferences working to spread the message of Performance-based contracting. Besides holding all NCI certifications, David has held certifications as a HERS rater, BPI building analyst, and is a BPI field and written exam proctor.
Thursday, June 4, 202610:00 AM to 11:00 AM

 

Webinar – Cold Climate Heat Pumps: What Two Years of Subarctic Monitoring Taught Us and What It Means for the Northwest

Cold Climate Heat Pumps: What Two Years of Subarctic Monitoring Taught Us and What It Means for the Northwest

Findings from a 2-year monitoring study of air source heat pump retrofits in eighteen residential homes in the subarctic. Attendees will gain practical insights into system performance, common installation and maintenance challenges, and the homeowner experience across multiple heat pump configurations. The session draws connections between field findings and actionable strategies for advancing heat pump adoption across the Northwest.

What you will learn:

  • How air-source heat pumps perform in real-world subarctic conditions
  • What installation, maintenance, and design factors most greatly impacted heat pump performance
  • Key challenges and opportunities for contractors, utilities, and homeowners in scaling heat pump technology

Resources 

The report for the most recently completed project is not yet publicly available. Resources from a previous study funded by the same initiative can be found here: Yukon Cold Climate Heat Pump Field Study

Audience

Ideal for architects, engineers, utility program managers, contractors, policy professionals, students, and anyone with an interest in heat pumps.

Thursday, April 9, 202610:00 AM to 11:00 AM

Laura Simandl, P.E., P.Eng., M.S., Project Engineer at RDH Building Science

The link above takes you away from the Lighting Design Lab site to a registration page through GoToWebinar. Please email LightingDesignLab@seattle.gov with questions or concerns.

Spokane, WA – Best Practices for Heat Pump Installers

Best Practices for Heat Pump Installers

Join Comfort Ready Home and Gensco on March 25th for a FREE heat pump best practices training.

The training will cover: determining building load & sizing, ensuring sufficient airflow, controls selection and programming, testing for leakage and ensuring proper refrigerant charge and utility incentive program overview.

Lunch will be provided.

Location: Gensco, 5808 E Sharp Ave, Spokane Valley, WA 99212

Date and time: Thu, Mar 26, 2026 11:00 AM – 2:00 PM

REGISTER HERE

Kennewick, WA – Best Practices for Heat Pump Installers

Best Practices for Heat Pump Installers

Join Comfort Ready Home and Gensco on March 25th for a FREE heat pump best practices training.

The training will cover: determining building load & sizing, ensuring sufficient airflow, controls selection and programming, testing for leakage and ensuring proper refrigerant charge and utility incentive program overview.

Lunch will be provided.

Location: Gensco, 314 N Wilson Pl, Kennewick, WA 99336

Date and time: Wed, Mar 25, 2026 11:00 AM – 2:00 PM

REGISTER HERE

Webinar – Fall Advanced Heat Pump Coalition

2025 Fall AHPC Webinar

Details

The Product Council is hosting the Fall Advanced Heat Pump Coalition member webinar. During the webinar, each of the work groups will provide updates on their current activities. The presentations include: WG#1 – Test Procedures and Ratings, WG#2 – Roadmap and Manufacturer Engagement, WG#5 – Connected Commissioning, WG#8 – Dual Fuel Heat Pumps, WG#10 – Heat Pump Program Management, and the Room Heat Pump Collaborative.

 

Scheduled speakers include:

Christopher Dymond and Suzi Asmus, NEEA

Lauren (Morlino) Eagan, Evergreen Energy Partners

Matt Christie and Jackie Albanese, TRC Companies

Mike Hedlund, E Source

Ben Schoenbauer, Center for Energy and Environment

Dave Lis, NEEP

Justin Margolies, Slipstream Group

Elaine Miller, CalMTA

Details
Tue, Nov 04
10:30 AM – 12:00 PM PST
Online event